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We’re here to help! Select the Help -> Contact Us menu option on any page in the API Marketplace, and you will be prompted to fill out a webform that will be routed to our support team.

Lumen offers customers the ability to sign up for push notifications to stay up-to-date about Scheduled Maintenances and Trouble Tickets through the API Marketplace portal.

We continually update our API inventory by adding new solutions or introducing new versions of existing APIs. Before we stop support of an API version, we will always communicate our plans well in advance.

Lumen takes security seriously and uses multiple layers of security to keep your accounts  and data secure. Lumen API Marketplace uses HTTPS. Lumen API Products use the OAuth 2.0 model for authentication and authorization.

The OAuth 2.0 authorization framework enables a third-party application to obtain limited access to an HTTP service, either on behalf of a resource owner by orchestrating an approval interaction between the resource owner and the HTTP service, or by allowing the third-party application to obtain access on its own behalf.  This specification replaces the OAuth 1.0 protocol described in RFC 5849. For more information, visit our OAuth 2.0 page.  

Lumen API Products use the OAuth 2.0 protocol for authorization. Lumen supports the OAuth 2.0 Client Credentials grant type flow for external access by applications. In summary, you will first obtain your OAuth 2.0 client credentials from the Lumen API Marketplace. Then your client application will request an access token from the Lumen Authorization Server, extract the access token from the response, and send the token as a Bearer token to the Lumen API endpoint that you want to access. For more information, visit our OAuth 2.0 page.  

Our API Products are available to view on the “API” tab on Lumen API Marketplace.  We are always working on new API Products to deliver value to you.  If you don’t see something you need, provide feedback on our API page.

Lumen APIs use Semantic versioning to prevent breaking changes, and to make new functionality available. Major versions of API Products are noted in the API URL. Minor and Patch versions are noted in the release notes for each API Product. 

Users must be added to the system to work with Lumen APIs. Any user can register on the Lumen API Marketplace by selecting the Register link in the portal menu. 

Open the Portal home page and fill out the Register form.

You can register multiple applications under the same user account using the MyApps page through the portal.

When an application is added on the MyApps page, a Consumer Key and Secret will be assigned.  After the application is approved for access to the API, the Consumer Key and Secret will be activated.  Once activated, your application can call the Lumen Authorization Server to request an access token.

Some of our API Products will provide the ability to try the function with mock data.  You can find the “try it” capability in the API documentation. If you are ready to start developing and want to test the API, set up an application to get access to the API Product.

Request access to an API on behalf of your application in the MyApps area of the Marketplace. After that request is authorized, The API key will provide you with access to that API.

The Lumen API Marketplace contains customer-driven network and data APIs that are simple, global, secure and reliable.

APIs, also known as Application Programming Interfaces, simplify communication between applications, allowing one application to consume capabilities or data from another. In other words, an API delivers a request for information from the provider, then delivers the response back. 

Lumen’s API Marketplace is based on REST, an acronym for Representational State Transfer.